Here at Locobuzz, we call Chatbots as Brand Anchors.
Chatbots are trained assistants who, answer to online visitors, provide them with adequate information on your brand, direct them to your offline location, gather basic customer contact details, and engage customers in recreating a new brand experience.
That’s why we say, “Install them, Train them, for a 24/7 availability!”
So, when you ask for a specific product price or a requirement basis query, your Chatbot won’t
hesitate to give accurate answers that fulfil your customers needs.
LET’S STATE THE INTENT ON CHATBOT INSTALLATIONS
Chatbots seamlessly integrate into your digital channels and act your first level response agents. When you feed in the required attributes and the functionalities linked to your brand, they automatically use their artificial intelligence to reply personally to each customer.
As humanised as they sound, personal assistance cannot be bettered as Chatbots have already met technological succession for Online Customer Attention.
Here are some of the, Rhythmic benefits of having chatbots
1. BENEFITTING BRAND INTENT AND AUTO-ASSISTANCE
Let’s suppose that you’re an online visitor wanting to know a certain product that benefits you.
E.g.- “Hi, I want to know which clothing can help me with covering my tummy fat?”
You chatbot trained with ML technology, will reply with suitable options and the prices, thereby, aiding in also up-selling, and executing certain brand intents.
So,Whether your customers ask for the directions to your brand or ask for credibility on your brand who is yet an infant, chatbots do not fail in providing necessary information to make your customers life easier and enhancing their experience of your brand with automated
2. BENEFITTING VERNACULAR LANGUAGE IDENTIFICATION
We have our own Natural Language Processing (NLP) Engine and our chatbots trained with NLP, catch keywords in other languages. Users will receive accurate answers and in some cases replies to even slang with highly trained chatbots.
E.g. “I want colourful dhotis.”
3. BENEFITTING A 24/7 HOUR AVAILABILITY
Your digital channels never sleep and so doesn’t your chatbot.
With customers visiting your online portals round the clock, every query will be answered in time by a chatbot even when your brand personnel are sleeping. After which, in the morning, there will be no delay with the relevant intimations on your night activity.
4. BENEFITTING BRAND SENTIMENT
Chatbots are naturally trained by coders to catch words that hold a certain emotional value to them.
With these words, you can drive Sentiment Analysis to ensure that you are ranking positive in your customers eyes and heart.
Chatbots are swiftly bridging the gap between human and automation misconceptions and are being slowly recognized as an imperative for digital transformation.
They are a commendable source for online booking, making appointments and purchases as well as information delivery through gifs and puns.
These tiny tech monsters are up for grabs at Locobuzz, Scripted, Application-based or Intelligent, we will design them to suit the preferential and personal avatars of your brand.