Top 5 reasons why Data Analytics matter in the Age of Covid19
The virus is here to stay, and cost-cutting on data analytics and customer engagement is not an option Netflix used the power of streaming technology in »
Bot a thought!
2020, the year of chatbots are the new world order of customer experience ‘Adaptation’ – a business philosophy that has been screaming for urgency since the new »
Digital gamechanger: Covid19 shakes up brands to preserve immaculate CX online
2020 has challenged all businesses, b2b and b2c alike. How can AI Tech and Big data help bring seamless CX in a crisis? Social distancing might »
Personalizing Analytics- The Spine of Social Listening
So, we call Analytics the Spine and Insights the Heart, of your Digital Body. Without them there is no point of Social Listening and Digital Learning. »
Essentials to #decode a CX Pitch...
The sales guys may speak to intimidate, create a need to craft a curiosity just because you are intimidated to know, but what you don’t »