The Chatbot Dilemma
Chatbots are increasingly used by businesses to reduce expenses, deliver quick responses, generate leads, increase productivity and gather consumer insights. However, they can be saddled with »
The Kanakia Case Study: Chatbots & Real Estate
Locobuzz showcases how CHATBOTS help manage the digital customer experience in a highly competitive sector like REAL ESTATE. In conversation with one of the most renowned »
Forever21 India - A Case Study of Successful Online Reputation Management Through AI Tech & Social Listening on Instagram
Preface In Q4 2019, Forever21 - once a 4.4 billion-dollar retail giant announced global bankruptcy and made the decision to shut down nearly 815 stores »
Emerging from a pandemic: The power of WhatsApp Business APIs and Automation
The after-effects of SARS-Cov 2 seem to twirl in a chaotic loop when it comes to the operational workforce of so many brands globally. While we »
Bot a thought!
2020, the year of chatbots are the new world order of customer experience ‘Adaptation’ – a business philosophy that has been screaming for urgency since the new »